SmileHome.in is an online real estate platform operated by Pksoftech Pvt Ltd, providing services like property booking, DDA-related consultation, flat buying/selling, renting, web/app development, and IT consultancy.
No. SmileHome.in is an independent portal. All information about DDA schemes is provided for guidance only. Users must verify independently with DDA before any transaction.
Users must be at least 18 years old. Only individuals or authorized entities can register.
Click on 'Sign Up', fill in details, verify OTP, and set a password.
Use the 'Forgot Password' option. You will receive an OTP/email to reset your password.
3. Property Listings & Booking
Use the portal's search filters (location, budget, property type) to view listings.
Listings are provided in good faith. SmileHome.in does not guarantee 100% accuracy. Users should verify all documents, approvals, and payments independently.
Select the property, follow booking instructions, submit required documents, and make payment via approved channels.
Cancellation policies depend on the service agreement with the property owner. SmileHome.in provides guidance but is not responsible for third-party cancellation disputes.
Prices, availability, and features may change without prior notice. Users must confirm final price before payment.
4. Payments & Refunds
Payments via online banking, UPI, credit/debit cards, or other approved channels. Avoid cash payments outside approved channels.
Yes, we use secure payment gateways. However, SmileHome.in is not responsible for errors caused by banks or third-party providers.
Refunds are subject to service-specific agreements. SmileHome.in is not liable for disputes involving third-party property owners.
5. Services Provided
Property booking assistance, DDA scheme consultation, buying/selling/renting properties, web/app development services, IT consultancy & digital solutions.
Contact us via email or call, or fill the enquiry form on the portal. Fees and schedules will be communicated upfront.
No. We provide guidance on DDA schemes and property processes. Users should consult legal experts for binding advice.
6. Intellectual Property & Content
Content is owned by SmileHome.in or licensors. Personal, non-commercial use is allowed unless explicitly authorized. Copying, distribution, or modification without permission is prohibited.
You may share links but not copy images, documents, or proprietary content without permission.
7. Privacy & Data Protection
Personal information is collected for providing services, processing bookings, communications, and improving user experience.
Only with trusted service providers for booking, payments, or web/app services. Data is never sold.
Contact info@smilehome.in to update or request deletion. Requests will be processed in compliance with Indian laws.
Yes, to enhance user experience, track usage, and remember preferences. You can disable cookies in your browser, but some features may not work properly.
8. Legal & Liability
No. Users must verify ownership, documents, and approvals independently.
Users are responsible for resolving disputes. SmileHome.in is not liable for third-party disputes or losses.
No. All listings are provided in good faith. SmileHome.in does not guarantee complete accuracy and is not responsible for indirect, incidental, or consequential damages.
These FAQs and all terms of service are governed by Indian law. Any disputes are subject to the exclusive jurisdiction of courts in Delhi.
9. Technical Support
Contact technical support via email at info@smilehome.in or call +91 8285 22 9613 during business hours.
Technical support assists with login issues, booking process errors, payment problems, portal navigation, or app-related queries.
Resolution time depends on issue complexity. Minor issues may be resolved within 24 hours, while complex cases may take longer. Support will keep you informed.
10. Miscellaneous
Yes, email your suggestions to info@smilehome.in. We review all feedback to improve the portal.
Use the unsubscribe link in emails or contact support.
Marketing or advertising services are offered to business clients under separate agreements.
यह साइट DDA की आधिकारिक वेबसाइट नहीं है, यह केवल DDA योजना और फ्लैट बुकिंग से संबंधित सेवाओं के लिए है।
This site is not an official DDA website. It is only for services related to DDA schemes and flat bookings.
